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Did you know, that the vast
majority of small businesses
are one-man shows? And, it's
no wonder. Managing
employees can be a
challenge. You've
undoubtedly heard many
horror stories about late,
rude, or lazy employees.
But, just because those are
the stories that get
circulated, doesn't mean all
(or even most) employees are
inadequate.
Good management can
sometimes mean the
difference between having
poor, satisfactory, and
phenomenal employees. Here
are some ideas for
encouraging employee
excellence:
This is
actually a pretty important
topic, because "More" Sooner
than later, you will be
faced with adding employees.
Particularly, if you are
really beginning to use CRM
strategies.
Setting the tone for your
business is extremely
important. large companies
have been told that their
most "valuable resources",
were their employees.
There were a few companies
that actually believed in
this, but for the most part
they did not treat their
employees very well....
The "Creatrepreneur"
(Entrepreneur) now has an
opportunity to set the
"Standard" for work place
"Excellence". Clate
Mask has provided some very
insightful tips to help you
achieve this higher work
place "Excellence".
1- Build a culture
of productivity.
From the moment you first
interview a candidate, they
should understand your
expectations. Whether your
culture is a high-stress,
strict regime, or a laid
back, go with the flow
atmosphere
be sure your
employees truly comprehend
that you value and expect
productivity.
2- Offer incentives.
Even the most
dedicated and self-motivated
worker needs an external
incentive on occasion. Think
of an incentive (such as
Employee of the Month, or
additional bonuses) that you
can consistently offer.
3- Have employees
learn the mission statement.
Make sure your
staff is aware of the
company's purpose. When the
entire company is united in
a common purpose, more work
gets done.
(This
suggestion, is difficult to
do, If you have not gone
through the process of
developing your own Mission
Statement... Actually,
if you have not done this
important part for your
business, stop reading right
now and DO IT... Now!)
Your companies
"Purpose"... is your
reason for being...
your "Governing Values"...
is How you do your
business.... your
"Mission Statement"...
is a target for completing
your "Purpose"... Very
important. An absolute
MUST for any business to be
successful.
4- Give your
employees a chance to grow.
Too many business
owners are tempted to do it
all themselves. Relinquish
your tight hold on the
company and give your
employees a chance to solve
problems, try new ideas, and
put their own thoughts and
ideas to the test.
5- Practice "lavish
praise and quick
corrections." One
of my favorite books is The
One-Minute Manager. You
should read it. The essence
of it is to catch people
doing well and point it out
to them. But you also have
to quickly correct and
reprimand when you see
something outside of what
you expect.
Whether you have 1 employee
or 50, these suggestions
will ensure a productive
workplace and employee
satisfaction.
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